Privacy notice

01Who is responsible for your data

SAO Business & IT Solutions, S.A. de C.V. (“SAO Insurtech”), located at Av. Insurgentes Sur 753, interior 11, colonia Nápoles, alcaldía Benito Juárez, C.P. 03810, Mexico City, Mexico, is the data controller for your personal data under Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties.

For anything related to your personal data, email us at info@saoinsurtech.com.

02What we collect

When you fill out the “Book a demo” form or contact us by email or WhatsApp, we collect:

• Name
• Company and company type
• Email address
• Phone number
• The products you’re interested in and any message you send

We also record the IP address the form is submitted from, to prevent automated submissions and abuse. We don’t collect sensitive personal data.

03How we use your data

Purposes required to handle your request:

• Contact you and schedule the demo you requested.
• Send you a confirmation of your request.
• Follow up on your request and answer your questions about our products.
• Protect the form against automated submissions and abuse.

Additional purpose, not required to handle your request:

• Send you information about our products, news and events.

If you don’t want us to use your data for the additional purpose, email us at info@saoinsurtech.com at any time. Opting out doesn’t affect how we handle your request.

04Who we share your data with

We don’t sell your personal data or transfer it to third parties without your consent, except where the law allows it or a competent authority requires it.

To run the site, we rely on vendors that process data on our behalf and under our instructions: Microsoft, for sending and receiving email (Microsoft 365), and GoDaddy, for web hosting.

05Your rights

You can access, correct or delete your personal data, or object to its use (known in Mexico as ARCO rights). You can also withdraw your consent or ask us to limit how we use your data. To do so, email info@saoinsurtech.com with:

• Your name and how we can reach you.
• A copy of your official ID or, if you’re acting for someone else, proof that you represent them.
• A clear description of the data and the right you want to exercise.

We’ll respond within 20 business days of receiving your complete request.

06Cookies and similar technologies

This site uses a single cookie, “lang”, which remembers your language choice for one year. We don’t use analytics or advertising cookies.

The site loads its fonts from Google Fonts, so Google receives your IP address when the page loads.

07Changes to this notice

We may update this notice to reflect changes in the law, our services or our practices. We’ll post any changes on this page along with the date of the update.

08Supervisory authority

If you believe your right to personal data protection has been violated, you can file a complaint with the competent Mexican authority, currently the Ministry of Anti-Corruption and Good Governance (Secretaría Anticorrupción y Buen Gobierno).