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LAYER · OPERATECLAIMS MANAGEMENT

The moment of truth, under control.

Sentry logs, manages and tracks every claim. Information, documents, status, participants and activity live in one place, connected to insurers, adjusters, body shops and vendors.

Policyholder
Insurer
Adjuster
Broker
SentryS-20931
Body shop
Tow truck
Vendors
AI Agent
FOLLOW A CASE

Everyone sees the same file. No one asks “any update?”

S-20931 · AUT-20931 · Third-party collisionAPPRAISING

Body shop appraisal

The body shop receives the vehicle and uploads its appraisal to the file. Sentry flags missing documents and the agent requests them.

Day 2Body shopReceives the vehicle and logs check-in.
Day 3Body shopUploads appraisal and damage photos.
Day 3AI AgentAsks the policyholder for the vehicle invoice.
CASE FILE DOCUMENTS
Claim reportRECEIVED
Adjuster photosRECEIVED
Body shop appraisalRECEIVED
Vehicle invoiceREQUESTED
Release orderPENDING
Illustrative case.
CENTRALIZEOne file per caseInformation, documents, status, participants and activity in one place.
CONNECTEvery participantInsurers, adjusters, body shops and other vendors, all connected to the case.
SUPPORTWith the Claims AgentGathers first notice of loss, requests documents and keeps the customer posted at every step.Meet the agent →

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